Entertainment systems – FORD 2012 Focus v.4 User Manual
Page 100
USB/Media issues
Issue
Possible
Cause(s)
Possible Solution(s)
I’m having trouble
connecting my
device.
Possible device
malfunction.
• Try turning off the device,
resetting the device or removing
the battery of the device and try
to connect your device again.
• Ensure that you are using the
manufacturer’s cable.
• Ensure that the USB cable is
properly inserted into your
device and the USB port in the
vehicle.
• Ensure that your device does
not have an auto—install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.
This is a device
limitation.
Ensure that you are not leaving
your device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
won’t stream.
• This is a phone
dependent
feature.
• The device is
not connected.
• Ensure that the device is
connected to SYNC and that you
have pressed play on your
device.
Entertainment Systems
100
2012 Focus (foc)
Owners Guide, 4th Printing
USA (fus)