Entertainment systems – FORD 2011 Fiesta v.1 User Manual

Page 67

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window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding

or PHONE on the steering wheel controls or on the audio

system. Before initiating the 911 call for the occupants, SYNC

௡ will say

the following or a similar message:

“SYNC

௡ will attempt to call 911. If you wish to cancel the call, press and

hold the phone button.”

If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.

Note: Failure to cancel the call as described above will result in SYNC

dialing 911.

Note: When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.

The following steps are required for the 911 Assist™ feature to perform
properly:
• SYNC௡ is on and functioning properly at the time of the incident and

throughout feature activation and use.

• SYNC௡ 911 Assist™ feature is set to ON prior to the incident.
• A Bluetooth enabled and compatible cellular phone is paired and

connected to SYNC

௡.

• A connected Bluetooth enabled cellular phone that has the ability to

make and maintain an outgoing call at the time of the incident.

• A connected Bluetooth enabled cellular phone that has adequate

network coverage, battery power and signal strength.

• The vehicle is located in the U.S. or Canada or in a territory in which

911 is the emergency number.

WARNING: Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an

emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.

Entertainment Systems

67

2011 Fiesta (fie)
Owners Guide, 1st Printing
USA
(fus)

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