Before you call – FRIGIDAIRE FGHN2866PP User Manual

Page 30

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30

BEFORE YOU CALL

Visit our web site at

www.frigidaire.com

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

CONCERN

POTENTIAL CAUSE

COMMON SOLUTION

AUTOMATIC ICE MAKER
Ice maker is not

making any ice.

• Ice maker power switch

is Off.

• Ice maker has small

cube caught in

mechanism.

• Saddle valve on cold

water pipe is clogged

or restricted by foreign

material.

• Turn power switch to On (“I”) position.

• Remove small cube from ice maker. The ice

and water filter cartridge may be clogged.

Replace filter cartridge.

• Turn off household water line valve. Remove

valve. Ensure that valve is not a self-piercing

saddle valve. Clean valve. Replace valve if

necessary.

Ice maker is not

making enough

ice.

• Ice maker is producing

less ice than you expect.

• Check to see if water

dispenser is dispensing

slower than normal.

• Freezer control is set

too warm (freezer ice

maker).

• The ice maker produces approximately four

pounds of ice every 24 hours depending on

usage conditions.

• If it is, replace the ice and water filter

cartridge.

• Set freezer control to colder setting to

improve performance of the ice maker

(freezer ice maker). Allow 24 hours for

temperature to stabilize.

Ice maker will

not stop making

ice.

• Ice maker wire signal arm

is being held down by

some item in the freezer.

• Move item and release wire signal arm.

Remove any ice cubes that are frozen

together over the wire signal arm.

Ice cubes

are freezing

together.

• Ice cubes are not being

used frequently enough.

• Ice cubes are hollow

(partially frozen cubes

with water inside).

• Freezer control is set too

warm.

• Remove ice container and discard ice from

container. Ice maker will produce fresh supply.

• The ice and water filter cartridge may be

clogged. Replace filter cartridge.

• Set freezer control to colder setting. Allow

24 hours for temperature to stabilize.

OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not

close.

• Door was closed too

hard, causing other

door to open slightly.

• Refrigerator is not level.

It rocks on the floor

when moved slightly.

• Refrigerator is touching

a wall or cabinet.

• Close both doors gently.

• Ensure floor is level and solid, and can

adequately support the refrigerator. Contact a

carpenter to correct a sagging or sloping floor.

• Ensure floor is level and solid, and can

adequately support the refrigerator.

Contact a carpenter to correct a sagging or

sloping floor.

Drawers are

difficult to

move.

• Food is touching shelf

on top of drawer.

• Track that drawers slide

on is dirty.

• Remove top layer of items in drawer.

• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care

& Cleaning.

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