Before you call – FRIGIDAIRE FFEF3009PW User Manual

Page 15

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15

Oven smokes excessively during broiling.

• Incorrect setting. Follow broil instructions in Setting Oven Controls.

• Make sure oven door is opened to broil stop position.

• Meat too close to the broil element. Reposition the oven rack to provide proper clearance

between the meat & the element. Preheat the broil element for searing.

• Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to

prevent curling, but do not cut into lean.

• Broiler pan and insert wrong side up and grease not draining. Always place insert on the

broiler pan with ribs up & slots down to allow grease to drip into pan (some models).

• Grease has built up on oven surfaces. Regular cleaning is necessary when broiling

frequently. Old grease or food spatters cause excessive smoking.

Flames inside oven or smoking from oven vent.

• Excessive spillovers in oven. This will happen for pie spillovers or large amounts of grease left

on the oven bottom. Wipe up excessive spillovers before starting oven. If flames or

excessive smoke are present follow broiling instructions in Setting Oven Controls section.

Problem

Solution

Drip bowls are turning color or distorted (coil

cooktop models only).

• Bottom of cookware extends beyond surface element and touches cooktop surface. This can

cause high enough temperatures to discolor drip bowls. DO NOT use cookware of this type.

Pan sizes should match the size of the element. Replacement drip bowls may be purchased

from your appliance dealer.

Drip bowls are pitting or rusting (coil cooktop

models only).

• Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion.

Remove and wash drip bowls as soon as possible after a spill over.

• Normal environment. Houses located along sea coasts are exposed to salt air. Protect bowls

as much as possible from direct exposure to salt air.

Oven light does not work.

• Be sure the light is secure in the socket. Also see “Replacing the oven light” in Care & Cleaning

section.

• Be sure the oven controls are set properly for the desired cooking feature. See Setting

Oven Controls in this manual or read instructions “Entire appliance does not operate” in this

checklist.

Oven portion of appliance does not operate.

• Make sure cord/plug is plugged correctly into outlet.

• Service wiring is not complete. Contact your dealer, installing agent or authorized service

agent.

• Electrical power outage. Check house lights to be sure. Call your local electric company

for service.

Entire appliance does not operate.

Surface element does not heat.

• Lightweight or warped pans used. Use only flat, evenly balanced, medium or

heavyweight cookware. Flat pans heat better than warped pans. Cookware materials

and weight of the material affect heating. Heavy & medium-weight pans heat evenly.

Because lightweight pans heat unevenly, foods may burn easily.

Cannot move appliance easily. Appliance must be

accessible for service.

• Cabinets not square or are built in too tightly. Contact builder or installer to make appliance

accessible.

• Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over

carpet.

Surface element too hot or not hot enough.

• Incorrect control setting. Be sure the correct control is ON for the element that you are

attempting to use.

Appliance is not level.

• Be sure floor is level, strong & stable enough to adequately support range.

• If floor is sagging or sloping, contact a carpenter to correct the situation.

• Poor installation. Place oven rack in center of oven. Place a level on the oven rack.

Adjust leveling legs at base of appliance until the rack is level.

• Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square

& have sufficient room for appliance clearance.

• Many factors affect baking results. Make sure the proper oven rack position is used. Center

food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the

set temperature before placing food in the oven. Try adjusting the recipe's recommended

temperature or baking time.

Poor baking results.

• Solutions to common problems

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