Before you call – FRIGIDAIRE FGEF3032MB User Manual

Page 35

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35

Problem

Possible Causes

Solutions

Oven smokes

excessively when

broiling.

Oven door was closed.

Be sure oven door is open when broiling.

Meat too close to upper

element.

Reposition oven rack lower to provide proper clearance between

the food & the upper element.

Excessive spillovers or

grease built up inside oven.

Regular cleaning is needed when broiling frequently.

Meat not prepared for broil.

Remove excess fat from meat. Remove fatty edges.

Insert placed incorrectly on

broil pan (some models).

Always place insert on the broil pan with ribs up and slot holes

downward. This will allow grease to drip into pan (some models).

Flames inside oven

or smoking from

oven vent.

Excessive food spillovers in

oven.

Wipe up any excessive spillovers before starting the oven. Should

an oven fire occur, close the oven door and turn the oven OFF. If

the fire continues, use a fire extinguisher. DO NOT put water or

flour on the fire! Flour may be explosive.

Surface element

does not heat.

Cookware materials and weight of the material affect heating.

Heavy & medium-weight pans heat evenly. Because lightweight

pans heat unevenly, foods may burn easily.

Surface element too

hot or not hot

enough.

Be sure the correct control is ON for the element that you are

attempting to use.

Incorrect control setting.

Incorrect control setting.

Adjust the surface power level setting lower or higher to match

the cookware size and quantity of food.

Cookware material or

weight.

Element heating area

extends beyond

cookware bottom.

Cookware too small for

cooktop element used.

If available, move cookware to smaller surface element or place

food in larger cookware.

Surface element

slow to heat food.

Incorrect control setting.

Move cookware to larger element on cooktop if available or if

possible place food in smaller cookware.

Cookware much larger than

element pattern on cooktop.

Adjust the power level to a higher setting.

Condition of cookware.

Use only flat, evenly balanced, medium or heavyweight cookware.

Flat pans heat better than warped pans.

Solutions to common problems

BEFORE YOU CALL

Scratches or

abrasions on

cooktop surface.

Coarse particles such as salt

or sand between cookware

and cooktop surface.

Be sure cooktop surface and bottom of cooking utensils are clean

before usage. Small scratches do not affect cooking and will

become less visible with time.

Use clean, smooth, flat-bottomed cookware.

Cleaning materials not

recommended for ceramic

cooktop have been used.

See "Cooktop Cleaning" and "Cooktop Maintenance" in the Care

and Cleaning section of this Use & Care Guide.

Cookware with rough or dirty

bottoms.

Brown streaks or

specks on cooktop

surface.

Boilovers are cooked onto

cooktop surface.

Metal marks on the

cooktop.

Do not slide metal utensils on cooktop. Use a ceramic-glass

cooktop cleaning creme to remove marks. See "Cooktop Cleaning"

and "Cooktop Maintenance" in the Care and Cleaning section.

Remove discoloration using a ceramic-glass cooktop cleaning

creme. Always be sure to use cookware with clean, dry bottoms.

Sliding or scraping of metal

utensils on cooktop surface.

Boilovers are cooked onto surface. Use razor blade scraper to

remove soil. See "Cooktop Cleaning" in the Care & Cleaning

section.

Area of

discoloration on

cooktop surface.

Mineral deposits from water

and food.

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