Before you call, Solutions to common problems) – FRIGIDAIRE FGEF301DNW User Manual

Page 28

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28

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

Scratches or

abrasions on

cooktop surface.

Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be

sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not

affect cooking and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used. See
"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
Cookware with rough bottom has been used. Use smooth, fl at-bottomed cookware.

Brown streaks or

specks.

Boilovers are cooked onto surface. Use razor blade scraper to remove soil. "Cooktop

Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.

Areas of

discoloration with

metallic sheen.

Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning

cream. Use cookware with clean, dry bottoms.

Poor baking results. Many factors affect baking results. Make sure the proper rack position is used. Center

food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the

set temperature before placing food in the oven. Try adjusting the recipes’ recommended

temperature or baking time. If you feel the oven is too hot or cool, see "Adjusting Your

Oven Temperature" section in the Electronic Oven Control Guide.

Fan noise during

cooking operation.

A cooling fan may automatically turn on and off to cool internal parts. It is normal, and the

fan may continue to run even after oven is turned off.

Flames inside oven

or smoking from

vent.

Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts

of grease on the oven bottom. Wipe up excessive spillovers before starting the self-clean

cycle. If fl ames or excessive smoke are present, stop the self-clean cycle and follow the

steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control

Guide.

Oven smokes

excessively during

broiling.

Control(s) not set properly. Follow instructions under "Setting Oven Controls".
Make sure oven is opened to Broil Stop Position.
Meat too close to the element. Reposition the rack to provide proper clearance between the

meat and the element. Preheat broil element. Preheat broil element for searing.
Grid on broiler pan wrong side up and grease not draining. Always place grid on the broiler

pan with ribs up and slots down to allow grease to drip into pan.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling

frequently. Old grease or food spatters cause excessive smoking.
Control(s) not set properly. Follow instructions under "Oven Cleaning" in the Electronic Oven

Control Guide.

Self-cleaning cycle

does not work.

Control(s) not set properly. Follow instructions under "Oven Cleaning" in the Electronic Oven

Control Guide.
Self-cleaning cycle was interrupted. Stop time must be 2 to 4 hours past the start time.

Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven

Control Guide.

Soil not completely

removed after self-

cleaning cycle.

Set Self-Clean cycle for a longer cleaning time.
Failure to clean bottom front, top of oven or door areas outside oven seal. These areas

are not in the Self-Cleaning area, but get hot enough to burn on food residue. Clean these

areas before starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff

nylon brush and water or nylon scrubber. Be careful not to damage the oven gasket.

Excessive smoking

from oven vent.

Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the

oven bottom. Wipe up excessive spillovers before starting the Self-Clean cycle. If fl ames or

excessive smoke are present, stop the Self-Clean cycle and follow the steps under "Stopping

or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide.

BEFORE YOU CALL

(Solutions to Common Problems)

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