Acronis Access Advanced - User Guide User Manual

Page 73

Advertising
background image

73

Copyright © Acronis International GmbH, 2002-2014

A confirmation window may appear if your management policy restricts the storage of files in Acronis
Access or disables your ability to add individual servers from within the Access Mobile Client app. If
you have files stored locally in the Access Mobile Client app, you will be asked to confirm that any
files in your My Files local file storage will be deleted. If you select No, the management enrollment
process will be canceled and your files will remain unchanged.

Ongoing Management Updates

After the initial management setup, Access Mobile Clients will attempt to contact the management
server each time the client app is started. Any settings changes, server or folder assignment changes,
application lock password resets, or remote wipes will be accepted by the client app at that time.

Connectivity requirements

Acronis Access clients must have network access to the Acronis Access server in order to receive profile updates,
remote password resets, and remote wipes. If your client is required to connect to a VPN before they can access
Acronis Access, they will also need to connect to the VPN before management commands will be accepted.

Removing Management

There are two options to remove your Access Mobile Client from management:

Turn Off the Use Management option (if allowed by your policy)

Remove the Access Mobile Client application

Depending on your Acronis Access management policy settings, you may have the right to remove
the Access Mobile Client from management. This will likely result in you not being able to access
corporate files servers. If you are allowed to do so, follow these steps to unmanage your device:

To unmanage your device follow the steps below:

1. Tap the Settings menu.
2. Turn OFF the Use Management option.
3. Your profile may require that your Access Mobile Client data is wiped when removing the device

from management. You can cancel the process at this point if you don't want to be wiped.

4. Confirm removing Acronis Access from management by tapping YES in the confirmation window.

Note: If your Acronis Access management profile does not allow you to unmanage your client, the Use
Management
option will not be displayed on the Settings menu. In this case the only way to remove the device
from management is by uninstalling the Access Mobile Client application. Uninstalling the application will erase
all existing Access Mobile Client data and settings and will return the user to default application settings after
reinstalling.

To uninstall the Access Mobile Client app, follow the steps below:

1. Hold your finger on the Access Mobile Client app icon until it starts shaking.
2. Tap the "X" button on the Access Mobile Client application and confirm the uninstall process.

To reinstall the Access Mobile Client app, visit http://www.grouplogic.com/web/meappstore

Advertising