ClearOne comm Flexible Camera - Manual (Page 10)

Flexible Camera Series — Appendix 17
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Flexible Camera Series — Appendix 16
In case of unsatisfactory operation, the end user shall promptly notify the Manufacturer at the
address set forth below in writing, giving full particulars as to the defects or unsatisfactory opera-
tion. Upon receipt of such notice, the Manufacturer will give instructions respecting the shipment
of the product, or such other matters as it elects to honor this warranty as above provided. This
warranty does not cover damage to the product during shipping and the Manufacturer assumes no
responsibility for such damage. All shipping costs shall be paid by the customer.
This warranty extends only to the original end user and is not assignable or transferable. This
warranty is governed by the laws of the State of Utah, without regard to the conflicts of interests
provisions thereof.
ClearOne Communications, Inc.
1825 Research Way
Salt Lake City, Utah 84119
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Warranty
ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in
both materials and workmanship. Should any part of this product be defective, the Manufacturer
agrees, at its option, to:
A. Repair or replace any defective part free of charge (except transportation charges) for a period
of two years from the date the end user is invoiced for the product, provided the end user
returns the product to ClearOne Communications or an authorized ClearOne dealer according
to the Product Return and Repair Policy set forth below;
B. Furnish replacement for the flexible neck assembly for a period of five years from the date the
end user is invoiced for the product, provided the end user provides proof of purchase that
demonstrates that the product is still within the warranty period. Replacement parts shall be
furnished without charge, except labor and transportation.
This warranty excludes assembled products not manufactured by the Manufacturer whether or not
they are incorporated in a Manufacturer product or sold under a Manufacturer part or model
number.
Product Return and Repair Policy
Return to Manufacturer
a.An RA (return authorization) number must be issued to the end user from ClearOne
Technical Support.
b. The end user must return the product to ClearOne with proof of purchase (showing
purchase date) for a warranty claim, and display the RA number on the outside of the
shipping package.
THIS WARRANTY IS VOID IF:
A. The product has been damaged by negligence, accident, act of God, or mishandling, or has not
been operated in accordance with the procedures described in the operating and technical
instructions; or,
B. The product has been altered or repaired by other than the Manufacturer or an authorized
service representative of the Manufacturer; or,
C. Adaptations or accessories other than those manufactured or provided by the Manufacturer
have been made or attached to the product which, in the determination of the Manufacturer,
shall have affected the performance, safety or reliability of the product; or,
D. The product’s original serial number has been modified or removed.
NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE
PRODUCT. MANUFACTURER’S MAXIMUM LIABILITY HEREUNDER SHALL BE THE
AMOUNT PAID BY THE END USER FOR THE PRODUCT. No person or entity authorized to
assume any obligation or other liability in connection with the products. No action, regardless of
form, arising out of or relating to the product or this warranty, may be brought by end user more
than one (1) year after the cause of action has accrued.
Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or
loss of revenue or property, inconvenience, or interruption in operation experienced by the end user
due to a malfunction in the purchased product. No warranty service performed on any product shall
extend the applicable warranty period.