Getting help from canon, Ordering information, Help us help you better – Canon iP1800 Series User Manual

Page 71: Customer technical support sequence, Internet, Email tech support, Toll-free live tech support, Extended service and support, Description order # fine cartridges, Canon specialty papers

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Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the product):_________________________________________

Model Number (located on the top of the product): __________________________________________

Setup CD-ROM number (located on the CD-ROM):__________________________________________

Purchase Date: ______________________________________________________________________

Customer Technical Support Sequence*

1. Internet

www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest driver
downloads, answers to frequently asked questions, product information, and “where to buy”
instructions are found here.

2. Email Tech Support

www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical support representatives,
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3. Toll-Free Live Tech Support

(1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

4. Extended Service and Support

www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very attractive price.
CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange
product replacement program. For further information about extending your Canon service and
support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be
purchased during your product’s warranty period.

For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.

* Support program specifics are subject to change without notice.

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description

Order #

FINE Cartridges

PG-30 Black

1899B002

CL-31 Color

1900B002

PG-40 Black

0615B002

CL-41 Color

0617B002

Canon Specialty Papers

All Occasion Photo Cards (4" x 8"/ 50 sheets)

1029A069

Glossy Photo Paper Credit Card Size

9157A023

High Resolution Paper (8.5" x 11"/ 100 sheets)

1033A011

Matte Photo Paper (4" x 6"/ 120 sheets)

7981A014

Matte Photo Paper (8.5" x 11"/ 50 sheets)

7981A004

Photo Paper Glossy (4" x 6"/ 50 sheets)

0775B021

Photo Paper Glossy (4" x 6"/ 100 sheets)

0775B022

Photo Paper Glossy (8.5" x 11"/ 50 sheets)

0775B023

Photo Paper Glossy (8.5" x 11"/ 100 sheets)

0775B024

Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)

9981A006

Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)

9981A005

Photo Paper Plus Double Sided Album Kit (5" x 7")

0041B005

Photo Paper Plus Double Sided Album Kit (8.5" x 11")

0041B006

Photo Paper Plus Glossy (4" x 6"/ 20 sheets)

7980A007

Photo Paper Plus Glossy (4" x 6"/ 50 sheets)

7980A012

Photo Paper Plus Glossy (4" x 6"/ 120 sheets)

7980A022

Photo Paper Plus Glossy (5" x 7"/ 20 sheets)

7980A019

Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)

7980A006

Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)

1686B014

Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets)

1686B017

Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)

1686A020

Photo Paper Pro (4" x 6"/ 20 sheets)

1029A014

Photo Paper Pro (4" x 6"/ 75 sheets)

1029A027

Photo Paper Pro (8" x 10"/ 20 sheets)

1029A059

Photo Paper Pro (8.5" x 11"/ 15 sheets)

1029A004

Photo Paper Pro (8.5" x 11"/ 30 sheets)

1029A028

Photo Stickers (16 stickers/sheet, 5 sheets/pack)

0001C001

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.

© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or
trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an

E

NERGY

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partner, Canon U.S.A., Inc. has determined that this product meets the

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NERGY

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TAR

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guidelines for energy efficiency.

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