Troubleshooting – Crestron electronic ROOMVIEW CP-X4014WN User Manual

Page 68

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68

8. Troubleshooting

8. Troubleshooting

Problem

Likely Cause

Things to Check

Reference

Page

Number

Can't communicate

Weak radio signal

• Bring the computer and
projector closer together.
• Radio waves won’t go
through concrete and metal
(steel doors, etc.)

Cannot communicate due
to configure wireless /
encryption settings.

If there is a wireless
configuration utility loaded
on your computer, check its
settings.
Please refer the manual of
your configuration utility.

The computer and/or
projector's network settings
are not configured correctly.

Check the network
configurations of the
computer and projector.

The same network address
is set for both wireless and
wired LAN.

Change the network address
setting for wireless or wired
LAN.

20, 21

<Only for wireless LAN>
The USB wireless adapter
is not inserted into the
projector.

Insert the optional USB
wireless adapter.

<Only for wireless LAN>
There is closely another
projector or other that has
the same wireless setting.

Try changing of SSID and IP
Address.

20

Others
- Information from

the projector
to computer is
not correct or
completed

- The projector does

not respond

Communication between the
projector and computer is not
working well.

NETWORK Functions of the
projector is not working well.

Try “NETWORK RESTART”
in SERVICE menu under the
NETWORK menu.

73

in the

Operating

Guide

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