Dell PowerVault 50F (Fibre Channel Switch) - Manual (Page 23)

Warranty, Return Policy, and Year 2000 Statement of Compliance: Dell PowerVault™ 50F 8-Port Fibre Channel Switch User's Guide
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Warranty, Return Policy, and Year 2000 Statement of Compliance:
Dell PowerVault™ 50F 8-Port Fibre Channel Switch User's Guide
Overview • Limited Three-Year Warranty (U.S. and Canada Only) • "Total Satisfaction" Return Policy (U.S.
and Canada Only) • Year 2000 Statement of Compliance for Dell-Branded Hardware Products
Overview
Limited Three-Year Warranty (U.S. and Canada Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are
new or equivalent to new in accordance with industry-
standard practices. Dell warrants that the hardware products it manufactures will be free from defects in
materials and workmanship. The warranty term is three years beginning on the date of invoice, as described
in the following text.
Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does
not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power,
servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform
required preventive maintenance, and problems caused by use of parts and components not supplied by
Dell.
This warranty does not cover any items that are in one or more of the following categories: software; external
devices (except as specifically noted); accessories or parts added to a Dell system after the system is
shipped from Dell; accessories or parts added to a Dell system through Dell's system integration department;
accessories or parts that are not installed in the Dell factory; or DellWare™ products. Monitors, keyboards,
and mice that are Dell-branded or that are included on Dell's standard price list are covered under this
warranty; all other monitors, keyboards, and mice (including those sold through the DellWare program) are
not covered. Batteries for portable computers are covered only during the initial one-year period of this
warranty.
Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace products covered under
this limited warranty that are returned to Dell's facility. To request warranty service, you must call Dell's
Customer Technical Support within the warranty period. Refer to the chapter titled "Getting Help" in your
system's troubleshooting documentation or, for some systems, the section titled "Contacting Dell" in your
system's online guide to find the appropriate telephone number for obtaining customer assistance. If warranty
service is required, Dell will issue a Return Material Authorization Number. You must ship the products back
to Dell in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept
the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight
prepaid if you use an address in the continental U.S. or Canada, where applicable. Shipments to other
locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk drive(s) and any other storage device(s)
in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for