Error messages – Dell C3765dnf Color Laser Printer User Manual

Page 453

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Understanding Printer Messages

451

Error Messages

093-971

Make sure that the magenta toner cartridge is fully installed. For more information about installing the

toner cartridge, see "Replacing the Toner Cartridges."

093-972

Make sure that the cyan toner cartridge is fully installed. For more information about installing the toner

cartridge, see "Replacing the Toner Cartridges."

093-973

Make sure that the black toner cartridge is fully installed. For more information about installing the toner

cartridge, see "Replacing the Toner Cartridges."

094-422

Remove the used transfer belt unit, and install a new transfer belt unit. For more information about

replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd

BTR), and the Retard Roller."

094-910

Make sure that the transfer belt unit is fully installed. For more information about installing the transfer belt

unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."

094-911

Remove the used transfer belt unit, and install a new transfer belt unit. For more information about

replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd

BTR), and the Retard Roller."

116-722

Select

Close

for the printer to recover. Check the WSD scan address and the destination computer, and

then try scanning again. Contact your system administrator.

193-700

When genuine toner cartridges are installed, change the Non-Dell Toner setting to disable using the Dell

Printer Configuration Web Tool or the Tool Box.

Message

Cause

Action

Cannot access the LDAP address

book. Consult your network

administrator if this error persists.

The printer fails to authenticate against an

authentication server.

Check the server settings. If the error

persists, consult your network administrator.

An SSL authentication error on connection

to the LDAP server; an SSL authentication

internal error occurs.

If the error persists, consult your network

administrator.

Cannot access the LDAP address

book. The LDAPS server certificate

is not correct.

An SSL authentication error on connection

to the LDAP server; the server certificate

data is incorrect.

Check the root certificate of the LDAP

server SSL certificate on the printer.

Cannot access the LDAP address

book. The LDAPS SSL client

certificate is not set.

An SSL authentication error on connection

to the LDAP server; the LDAP server cannot

acquire an SSL client certificate.

Check that an SSL client certificate is

correctly imported into the printer.

Cannot access the LDAP address

book. The server names of LDAPS

and the SSL certificate do not

match.

An SSL authentication error on connection

to the LDAP server; the server certificate for

the LDAP server is not yet valid or has

expired.

Change to a valid LDAP server SSL

certificate.

An SSL authentication error on connection

to the LDAP server; the LDAP server name

does not match the certificate.

Set the LDAP server address on the printer

to match the address on the LDAP server

SSL certificate.

Cannot access the LDAP address

book. The time settings of the

printer and the Kerberos server do

not match.

The printer and the Kerberos server clocks

have a time difference that exceeds the

Kerberos server clock skew value.

Check that the printer and the Kerberos

server clocks have the correct time.

Error-Code

What you can do

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