Black and white copy quality is unsatisfactory – Dell A960 All In One Personal Printer User Manual
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Tr o u b l e s h o o t i n g
www
.dell.com/suppl
ies | support.dell.com
Black and White Copy Quality Is Unsatisfactory
You might need to change an Advanced Copy Setting in the All-In-One Center.
If You Are Copying In Black and White and Want To Improve the Quality:
1
Click Start
→
All Programs (or Programs)
→
Dell Printers
→
Dell AIO Printer
A960
→
Dell All-In-One Center.
The All-In-One Main Page appears on your computer screen.
2
In the Copy
section, click See More Copy Settings.
3
Click Advanced to display the Advanced Copy Settings dialog box.
4
Click the Scan tab.
5
From the Color depth drop down menu, select Gray.
6
Click OK.
Scanner Unit Will Not Close
To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or
removing a paper jam, follow these steps:
1
Using both hands, lift the scanner unit.
2
With one hand, push the scanner support to the side.
3
Hold the scanner support to the side as you lower the scanner unit.
NOTE: Make sure the scanner unit closes completely.
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