Dell A960 All In One Personal Printer User Manual
Page 79
Tr o u b l e s h o o t i n g
7 9
Hardware Error: 0402
The printer has a paper jam in the ADF. See "Document Misfeeds or Jams" on page 77 to
clear the jam.
Hardware Error: 401
The printer scanner is stalled.
1
Press Power to turn your printer off.
2
Unplug your printer.
3
Make sure the scanner is unlocked.
4
Plug in your printer.
5
Press Power to turn your printer on.
Cartridge Error: 50C
Your ink cartridge has a short.
1
Press Power to turn your printer off.
2
Unplug your printer.
3
Plug in your printer.
4
Turn your printer on.
5
Uninstall and reinstall the cartridges.
NOTE: If this does not resolve the problem, see "More Troubleshooting Options" on page 82 or
replace your cartridges.
Hardware Error: 502
The printer is stalled.
1
Press Power to turn your printer off.
2
Unplug your printer.
3
Check for paper jams.
4
Plug in your printer.
5
Press Power to turn your printer on.