Dell A960 All In One Personal Printer User Manual

Page 79

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Tr o u b l e s h o o t i n g

7 9

Hardware Error: 0402

The printer has a paper jam in the ADF. See "Document Misfeeds or Jams" on page 77 to
clear the jam.

Hardware Error: 401

The printer scanner is stalled.

1

Press Power to turn your printer off.

2

Unplug your printer.

3

Make sure the scanner is unlocked.

4

Plug in your printer.

5

Press Power to turn your printer on.

Cartridge Error: 50C

Your ink cartridge has a short.

1

Press Power to turn your printer off.

2

Unplug your printer.

3

Plug in your printer.

4

Turn your printer on.

5

Uninstall and reinstall the cartridges.

NOTE: If this does not resolve the problem, see "More Troubleshooting Options" on page 82 or

replace your cartridges.

Hardware Error: 502

The printer is stalled.

1

Press Power to turn your printer off.

2

Unplug your printer.

3

Check for paper jams.

4

Plug in your printer.

5

Press Power to turn your printer on.

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