Dell 5530/dn Mono Laser Printer User Manual

Page 187

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background image

These are possible solutions. Try one or more of the following:

T

HE

TONER

IS

SMEARED

Select another tray or feeder to feed paper for the job:

From the printer control panel, select the Default Source from the Paper Menu.

For Windows users, select the paper source from Print Properties.

For Macintosh users, select the paper source from the Print dialog and pop-up menus.

T

HE

PRINT

CARTRIDGE

IS

DEFECTIVE

Replace the print cartridge.

T

HE

PAPER

PATH

MAY

NOT

BE

CLEAR

Check the paper path around the print cartridge.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching.

Clear any paper you see.

T

HERE

IS

TONER

IN

THE

PAPER

PATH

Contact Customer Support.

Toner fog or background shading appears on the page

These are possible solutions. Try one or more of the following:

T

HE

PRINT

CARTRIDGE

MAY

BE

DEFECTIVE

Replace the print cartridge.

T

HE

CHARGE

ROLLS

MAY

BE

DEFECTIVE

Replace the charge rolls.

T

HERE

IS

TONER

IN

THE

PAPER

PATH

Clean any toner from the paper path. If the problem persists, then contact Customer Support.

Troubleshooting

187

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