Troubleshooting guide – Craig CMP168C User Manual

Page 24

Advertising
background image

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

Unit will not turn
on

No sound

Download Failure

The computer is
not recognizing
the player

x
x

x
x
x
x
x
x
x
x

x

x

Built in Li-Poly rechargeable
battery is out of power

.

Main power switch is not
in the ON position.

Headphone is not
inserted.

Volume is set too low

The MP3 or WMA files are
corrupted

No files are in the player

The USB cable is not
securely connected.

The USB cable is not
securely connected.

Driver is not installed or
computer is not
compatible.

x.

x.

Recharge the battery .

Slide the POWER switch to
the ON position.

Insert headphone


Raising the VOLUME as page
12.

Download uncorrupted files.

Upload files to the unit as
described

Re-plug the cable

Make sure the USB cable is
securely connected

x

x

x

on pages 10 & 11.

Install driver and/or see page
10 to 11 for compatibility

SYMPTOM

CAUSE

SOLUTION

23

Advertising