Cuisinart FPB-5 - Manual (Page 21)

LIMITED
THREE-YEAR
WARRANTY
This warranty supersedes all
previous warranties on Cuisinart
®
SmartPower Duet ® Blender/Food
Processors.
This warranty is available to
consumers only. You are a consumer
if you own a Cuisinart
® SmartPower
Duet ® Blender/Food Processor that
was purchased at retail for personal,
family, or household use. Except as
otherwise required under applicable
state law, this warranty is not
available to retailers or other
commercial purchasers or owners.
We warrant that your Cuisinart
®
SmartPower Duet ® Blender/Food
Processor will be free of defects in
material or workmanship under
normal home use for three years
from the date of original purchase.
We suggest that you complete and
return the enclosed product
registration card promptly to
facilitate verification of the date of
original purchase. However, return
of the product registration card does
not eliminate the need for the
consumer to maintain the original
proof of purchase in order to obtain
the warranty benefits. In the event
that you do not have proof of
purchase date, the purchase date for
purposes of this warranty will be the
date of manufacture.
If your blender should prove to be
defective within the warranty
period, we will repair it or, if we
think it necessary, replace it. To
obtain warranty service, please
call our Consumer Service Center
toll-free at 1-800-726-0190
or write to:
Cuisinart
150 Milford Road
East Windsor, NJ 08520
To facilitate the speed and accuracy
of your return, please enclose
$10.00 for shipping and handling of
the product. Please also be sure to
include a return address, daytime
phone number, description of the
product defect, product serial
number (stamped on bottom of
product base), and any other
information pertinent to the
product’s return. Please pay by
check or money order. (California
residents need only supply proof of
purchase and should call 1-800-726-
0190 for shipping instructions).
NOTE: For added protection and
secure handling of any Cuisinart
®
product that is being returned, we
recommend you use a traceable,
insured delivery service. Cuisinart
cannot be held responsible for
in-transit damage or for packages
that are not delivered to us. Lost
and/or damaged products are not
covered under warranty.
Your Cuisinart
® SmartPower Duet ®
Blender/Food Processor has been
manufactured to strict specifications
and has been designed for use with
the Cuisinart
® SmartPower Duet ®
Blender/Food Processor accessories
and replacement parts. These
warranties expressly exclude any
defects or damages caused by
accessories, replacement parts, or
repair service other than those that
have been authorized by Cuisinart.
These warranties do not cover
any damage caused by accident,
misuse, shipment, or other than
ordinary household use. These
warranties exclude all incidental
or consequential damages. Some
states do not allow the exclusion
of or limitation of incidental or
consequential damages, so the
foregoing limitation may not
apply to you.
CALIFORNIA
RESIDENTS
ONLY
California law provides that for
In-Warranty Service, California
residents have the option of
returning a nonconforming product
(A) to the store where it was
purchased or (B) to another retail
store which sells Cuisinart
®
products of the same type. The
retail store shall then, according to
its preferences, either repair the
product, refer the consumer to an
independent repair facility, replace
the product, or refund the purchase
price less the amount directly
attributable to the consumer’s prior
usage of the product. If either of the
above two options does not result in
the appropriate relief to the
consumer, the consumer may then
take the product to an independent
repair facility if service or repair can
be economically accomplished.*
Cuisinart and not the consumer will
be responsible for the reasonable
cost of such service, repair,
replacement, or refund for
nonconforming products under
warranty.
California residents may also,
according to their preference,
return nonconforming products
directly to Cuisinart for repair or, if
necessary, replacement by calling
our Consumer Service Center
toll-free at 1-800-726-0190.
Cuisinart will be responsible for
the cost of the repair, replacement,
and shipping and handling for such
nonconforming products under
warranty.
BEFORE
RETURNING
YOUR
CUISINART
PRODUCT
If you are experiencing problems
with your Cuisinart
® product, we
suggest that you call our Consumer
Service Center at 1-800-726-0190
before returning the product for
servicing. Often, our Consumer
Service Representatives can help
solve the problem without having
the product serviced. If servicing is
needed, a Representative can
confirm whether the product is
under warranty and direct you to
the nearest service location.
* Important: If the nonconforming
product is to be serviced by
someone other than Cuisinart’s
Authorized Service Center, please
remind the servicer to call our
Consumer Service Center at
1-800-726-0190 to ensure that the
problem is properly diagnosed, the
product is serviced with the correct
parts, and to ensure that the product
is still under warranty.
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