Cisco OL-4660-01 - Manual (Page 12)

Chapter 4 Cisco Call Back
Configuring Cisco Call Back Feature
4-12
Cisco CallManager Features and Services Guide
OL-4660-01
Creating a Softkey Template with the CallBack Softkey
Perform the following procedure to create a new softkey template with the
CallBack softkey.
Procedure
Step 1 From Cisco CallManager Administration, choose Device > Device Settings >
Softkey Template.
The Softkey Template Configuration window displays.
Step 2 From the Softkey Template list, or from the drop-down list box in the Create a
softkey template based on field, choose the Standard User softkey template. (If
you choose the first option, the Softkey Template Configuration window
automatically displays with new information. Go to Step
3 .)
Step 3 Click the Copy button.
The Softkey Template Configuration window displays with new information.
Step 4 In the Softkey Template Name field, enter a new name for the template; for
example, Standard User for Call Back.
Step 5 Click the Insert button.
The Softkey Template Configuration redisplays with new information.
Step 5 Choose user locales for Cisco IP Phones. User Configuration Settings ,
Cisco CallManager Administration Guide
Cisco IP Telephony Locale Installer
documentation.
Step 6 Using the Cisco CallManager
Serviceability tool, Service Activation,
activate Cisco Extended Functions service. Cisco CallManager Serviceability
Administration Guide
Table 4-2 Cisco Call Back Configuration Checklist (continued)
Configuration Steps Related Procedures and Topics