Interactions and restrictions – Cisco OL-4660-01 User Manual

Page 9

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4-9

Cisco CallManager Features and Services Guide

OL-4660-01

Chapter 4 Cisco Call Back

Interactions and Restrictions

The following phones support Cisco Call Back with the CallBack softkey (can be
calling and called phone):

Cisco IP Phone Models 7960, 7940, 7912, and 7905

You can call the following phones and can have Call Back activated on them (must
be in same Cisco CallManager cluster as calling phone):

Cisco IP Phone 30 SP+

Cisco IP Phone 12 SP+

Cisco IP Phone 12 SP

Cisco IP Phone 12 S

Cisco IP Phone 30 VIP

Cisco IP Phone Model 7902

Cisco IP Phone Model 7910

Cisco IP Phone Model 7935

Cisco IP Phone Model 7936

Cisco VGC Phone (uses the Cisco VG248 Gateway)

Cisco Skinny Client Control Protocol (SCCP) Phone

Cisco Analog Telephone Adapter (ATA) 186 and 188

CTI route point forwarding calls to above phones

Interactions and Restrictions

Table 4-1

describes how Cisco Call Back interacts with call waiting and call

forward features.

Note

The calling phone can have only one active Call Back request. The called phone
can have multiple Call Back requests applied to it.

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