Problem solving, Troubleshooting – Crestron electronic One-Gang 802.11a/b/g Wireless Access Point CEN-WAP-ABG-1G User Manual

Page 48

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802.11a/b/g Wireless Access Point

Crestron CEN-WAP-ABG-1G

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer service
representative.

CEN-WAP-ABG-1G Troubleshooting

TROUBLE

POSSIBLE

CAUSE(S)

CORRECTIVE ACTION

Network cable is not
connected to the
NETWORK PoE port
on the rear of the
access point or to the
10BaseT/100BaseTX
compatible device.

Verify network cable
connection to the NETWORK
PoE
port and to the network
device.

Note that if a PWE-4803RU
PoE injector is used and
connects only to the access
point, the LAN LED on the
access point does not
illuminate because no LAN
data is present.

Network cable is not
the proper type.

Verify that network cable
complies with EIA/TIA 568
and the CAT5 specification.

Network cable is not
the proper length.

Verify that network cable is
the proper length. Cable
length must not exceed 328
feet (100 meters).

Fault exists with the
network cable.

Replace the cable.

10BaseT/100BaseTX
compatible device.is
not powered on.

Power on the network device.

LAN LED does not
illuminate.

Port is not functioning.

Replace the access point.

LAN LED
illuminates but
Wi-Fi LED does
not illuminate.

RF signaling is not
functioning.

Replace the access point.

(Continued on following page)

44

802.11a/b/g Wireless Access Point: CEN-WAP-ABG-1G

Operations & Installation Guide – DOC. 6695B

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