Preface, Service, Warranty – Scilogex RE100-Pro User Manual
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Rotary Evaporator
Preface
Welcome to the “Rotary Evaporator User Manual”. Users
should read this Manual carefully, follow the instructions
and procedures, and be aware of all the cautions when using
this instrument.
Service
When help needed, you can always contact the Service
Department of manufacturer for technical support in the
following ways:
SCILOGEX, LLC
500 Four Rod Road
Suite 122
Berlin, CT 06037 USA
Tel: 1-860-828-5289
Fax: 1-860-828-5389
Http://www.scilogex.com
Please provide the customer care representative with the
following information：
• Serial number（on the rear panel）
•
Certification
• Description of problem (i.e., hardware or software)
• Methods and procedures adopted to resolve the problems
• Your contact information
Warranty
This instrument is warranted to be free from defects in
materials and workmanship under normal use and service,
for a period of 24 months from the date of invoice. The
warranty is extended only to the original purchaser. It shall
not apply to any product or parts which have been damaged
on account of improper installation, improper connections,
misuse, accident or abnormal conditions of operation.
For claims under the warranty please contact your local
supplier. You may also send the instrument directly to
manufacturer, enclosing the invoice copy and by giving
reasons for the claim.