Before contacting a service center, Before contacting, Service center – Samsung AQ 1O0 User Manual
Page 92
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Before contacting
a
service center
The flash does not fire.
»Flash off mode has been selected.
—> Disengage flash off mode.
»The camera mode can't use the flash .
—> Refer to the FLASH Instructions (p.35).
Incorrect date and time is displayed.
» The date and time have been set incorrectly or the camera has
adopted the default settings.
—>Reset the date and time.
The camera buttons do not operate.
»The camera has malfunctioned.
—> Remove/re-insert battery and switch the camera on.
A card error has occurred while the memory card is in the camera.
»The memory card format is incorrect.
—> Re-format the memory card, (p.58)
The images don't play back.
»Incorrect file name (Violation of DCF format).
—> Do not change the image file name.
Color of image is different to the original scene.
»White balance or effect setting is incorrect.
—> Select the appropriate White balance and effect.
Images are too bright.
»Exposure is excessive.
—> Reset exposure compensation.
No image on external screen.
» The external screen has not been connected properly to
the camera.
—> Check the connection cables.
»There are incorrect files on the memory card.
—> Insert a memory card that has correct files.
The [Removable Diskl file does not appear in mv computer’s file system.
»The cable connection is incorrect.
—> Check the connection.
»The camera is off.
—> Turn the camera on.
» The operating system is not Windows XP, Vista, 7 / Mac OS 10.4.
Alternatively the PC does not support USB.
—> Install Windows XP, Vista, 7 on a PC or Mac OS 10.4 or later
on a computer that supports USB.
A part of the LCD screen does not occasionally turn on or a spot appears.
»Although the LCD screen is manufactured with high precision
technology, the precision pixels occasionally do not light or red,
white, and blue spots appear.
—► This phenomenon does not affect the quality of the recorded
image and it is not a malfunction.
A vertical line appears on the LCD screen when taking a picture of a
bright object.
»If a subject is reflecting a very bright light, a gray, black, red, or
purple vertical line may appear.
—► This is a phenomenon called smear and it does not affect the
quality of the recorded image. This is not a malfunction.