General troubleshooting – Chauvet SX GOBO DMX512 User Manual

Page 10

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General Troubleshooting

Applies to

Symptom Solution(s)

Lights

Foggers

& Snow

Controllers

Dimmers

& Chaser

Auto shut off

Check fan thermal switch reset

9

Beam is very dim or not
bright

Clean optical system or replace lamp

Check 220/110v switch for proper setting

9

Breaker/Fuse keeps
blowing

Check total load placed on device

9

Chase is too slow

Check users manual for speed adjustment

9

9

9

Device has no power

Check for power on Mains.

Check device’s fuse. (internal and/or external)

9

9

9

Fixture is not
responding

Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings

9

Fixture is on but there
is no movement to the
audio

Make sure you have the correct audio mode on the control
switches. If audio provided via ¼” jack, make sure a live
audio signal exists

Adjust sound sensitivity knob

9

9

9

Lamps cuts off
sporadically

Possible bad lamp or fixture is overheating.

Lamp may be at end of its life.

9

Light will not come on
after power failure

Some discharge lamps require a cooling off period before
the electronics in the fixture can kick start it again, wait 5 to
10 minutes before powering up

9

Loss of signal

Use only DMX cables

Install terminator
Note: Keep DMX cables separated from power cables or
black lights.

9

9

9

9

Moves slow

Check 220/110v switch for proper setting

9

No flash

Re-install bulb, may have shifted in shipping

9

No laser output

Bounce mirror motor may have shifted during shipping,
readjust

9

No light output

Check slip ring & brushes for contact

Install bulb

Call service technician

9

Relay will not work

Check reset switch

Check cable connections

9

Remote does not work

Make sure connector is firmly connected to device

9

9

Stand alone mode

All Chauvet lighting fixtures featuring stand-alone functions
do not require additional settings, simply power the fixture
and it will automatically enter into this mode

9

If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location on the next page.

SX Gobo Manual

10

2006-12-11/15:16

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