Cisco 7925G - Manual (Page 10)

8-10
Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.0(1)
OL-15984-01
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Viewing the Phone Status Menu
Table 8-4 Status Message, Description, and Possible Explanation and Action
Status Message Description Possible Explanation and Action
Bad MIC on phone The manufacturing installed certificate
(MIC) that is used for security features
is bad. For information about how to manage the MIC for
your phone, refer to the “Using the Certificate
Authority Proxy Function” chapter in
Cisco Unified Communications Manager Security
Guide.
CFG file not found The name-based and default
configuration file was not found on the
TFTP Server. The configuration file for a phone is created when
the phone is added to the
Cisco Unified Communications Manager
database. If the phone has not been added to the
Cisco Unified Communications Manager
database, the TFTP server generates a
CFG File
Not Found response.
• Phone is not registered with
Cisco Unified Communications Manager.
You must manually add the phone to
Cisco Unified Communications Manager if
you are not allowing phones to auto-register.
See the
“Methods for Adding Phones to Cisco
Unified Communications Manager” section on
page 3-2
for details.
• If you are using DHCP, verify that the DHCP
server is pointing to the correct TFTP server.
• If you are using static IP addresses, check
configuration of the TFTP server. See the
“Configuring IP Network Settings” section on
page 4-23
for details on assigning a TFTP
server.
CTL Installed A certificate trust list (CTL) file is
installed in the phone. None. This message is informational only.
For more information about the CTL file, refer to
Cisco Unified Communications Manager Security
Guide.
CTL update failed The phone could not update its
certificate trust list (CTL) file. Problem with the CTL file on the TFTP server.
For more information, refer to Cisco
Unified Communications Manager Security Guide.
Duplicate IP Another device is using the IP address
assigned to the phone. • If the phone has a static IP address, verify that
you have not assigned a duplicate IP address.
See the
“Configuring IP Network Settings”
section on page 4-23 section for details.
• If you are using DHCP, check the DHCP server
configuration.