Craftsman 917.387402 User Manual

Page 17

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TROUBLESHOOTING CHART

PROBLEM

CAUSE

CORRECTION

Loss of power

• Rear of lawn mower housing

• Set to “Higher Cut”

or cutting blade dragging
in heavy grass.

position.

• Cutting too much grass.

• Set to “Higher Cuf

position.

• Dirty air fitter.

• Clean/replace air filter.

1

* Buildup of grass, leaves,

• Clean underside of mower

and trash under mower.

housing.

• Too much oil in engine.

* Check oil level.

• WalMng speed too fast.

• Cut at slower walking

speed.

Poor cut - uneven

• Worn, bent or ioose biade. • Replace blade. Tighten

blade bolt.

• Wheel heights uneven.

• Set all wheels at same

height

• Buildup of grass, leaves

• Clean underside of

and trash under mower.

mower housing.

Excessive

• Worn, bent or loose blade.

• Replace blade. Tighten

vibration

blade bolt.

• Bent engine crankshaft.

• Contact an authorized

service center.

Starter rope hard

• Engine flywheel brake is on

• Depress control bar to

to puli

when control bar is released.

upper handle before
pulling starter rope.

• Bent engine crankshaft.

• Contact an authorized

service center.

• Blade adapter broken.

• Replace blade adapter.

• Blade dragging in grass.

• Move lawn mower to cut

grass or to hard surface
to start engine.

Grass catcher

• Cutting height too low.

• Raise cutting height.

not failing (if so

• Lift on blade worn off.

• Replace blade.

equipped)

• Catcher not venting air.

• Clean grass catcher.

Hard to push

• Grass is too high or wheel

height is too low.

• Raise cutting height.

• Rear of lawn mower

• Raise rear of lawn mower

housing or blade dragging

housing one (1) setting

in grass.

higher.

• Grass catcher too full.

• Empty grass catcher.

• Handle height position not • Adjust handle height to

right for you.

suit.

17

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