Troubleshooting tips – Canon EOS 5000 User Manual

Page 51

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Troubleshooting Tips

Before you start thinking that there might be something wrong with your

camera, please check the following checklist. If this doesn’t solve the
problem, please take the camera to your nearest Canon service facility

(listed at the back).

Problem

Cause

Solution

See page

1. No display on

panel

Batteries exhausted.

Replace the batteries.

14

Batteries installed incorrectly.

Install the batteries correctly.

14

The film is not loaded correctly,

(the film counter is not displayed

on the LCD panel)

Reload the film correctly.

18

2. The shutter

doesn’t
release.

There is rewound film in the
camera, (film counter on the

LCD panel shows the figures

n n

9\

u u

)

Replace the film.

18

The camera is not focused?

(focus lamp in the viewfinder
blinking)

Press the shutter button halfway

again. If it still does not focus,
set the focus mode switch to M

(manual) and focus manually.

3. Photographs

are blurred.

Focus mode switch on M.
(manual)

Set the focus mode switch to AF
(Autofocus).

16

Camera shake.

Press the shutter button without

shaking the camera.

17

The batteries are very low.

Replace the batteries. You can

take photographs normally when
the battery symbol lights.

15

4. On the LCD

panel, only

the a« is

blinking.

Misoperation due to some other
cause. ’

If the shutter button is pressed
halfway and the battery symbol
lights, photographs may be

taken normally.

* If after doing the above a

number of times and the
battery symbol still does not
light, there may be a problem
with the camera. Please take
it to your nearest Canon
service center.

15

51

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