LG WD-12380TP - Manual (Page 24)

roubleshooting guide
r This washing machine is equipped with automatic safety functions which detect and diagnose fauits at an
eariy stage and react appropriateiy
When the machine does not function properiy or does not function at aii, check the foiiowing points before
you contact your service provider.
Symptom Possible Cause Solution
Rattling and
clanking noise
• Foreign objects such as coins or
safety pins maybe in drum or
pump.
Stop washer and check drum
and drain filter.
If noise continues after washer
is restarted, call your authorised
service centre.
Thumping sound • Heavy wash loads may produce
a thumping sound. This is usually
normal.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
Vibrating noise • Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
If not removed during
installation. Refer to Installation guide
for removing transit bolts.
Wash load may be unevenly
distributed in drum. Stop washer and
rearrange wash load.
Water leaks. • Fill hoses or drain hose are loose
at tap or washer.
Check and tighten hose connections.
• House drain pipes are clogged. Unclog drain pipe. Contact plumber
if necessary.
Oversudsing Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Water does not enter
washer or it enters • Water supply is not adequate in
area.
Check another tap in the house.
slowly
• Water supply tap is not
completely open.
Fully open tap.
• Water inlet hose(s) are kinked. Straighten hose.
• The filter of the inlet hose(s)
clogged.
Check the filter of the inlet hose.
Water in the washer
does not drain or
drains slowly.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
Clean and straighten the drain hose.
Clean the drain filter
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