Troubleshooting, Audio, Video / display – AVer HVC130 user manual User Manual

Page 70: Audio video / display

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4. Select the image you want to share and click Share. To stop

sharing, click Log Out icon.

5. The screen will display the shared computer image.

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1. Can’t hear the audio during a call .

Make sure the MIC on both sites is not muted.

Make sure the MIC and table hub cable connections are properly connected as illustrated in
this manual.

Ensure the proper volume level on the system.

2. The audio quality is poor.

Ensure the AVer HVC speaker/mic is not damaged.

Try to adjust the "Mic Gain Level”.

Make sure the MIC and Speaker are away from each other to prevent echo.

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1. There is no image/video on the screen or the screen is in black and white

Press any button on the remote control to check if the camera is in sleep mode.

Check all the connectors again as shown in user manual.

Check if the TV or LCD monitors is power on.

Verify the input source of the TV or LCD monitors switched to the system.

Ensure you have selected the correct input source of the system.

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