Product returns, Warranty – Code 3 DuoBeam II User Manual

Page 12

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PRODUCT RETURNS

If a product must be returned for repair or replacement*, please contact our factory to

obtain a Return Goods Authorization Number (RGA number) before you ship the product to

Code 3, Inc. Write the RGA number clearly on the package near the mailing label. Be sure

you use sufficient packing materials to avoid damage to the product being returned while in

transit.

*Code 3, Inc. reserves the right to repair or replace at its discretion. Code 3, Inc. assumes no responsibility or liability for expenses incurred

for the removal and /or reinstallation of products requiring service and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of

products return to sender after the service has been rendered.

WARRANTY

Code 3,

®

Inc.'s emergency devices are tested and found to be operational at the time

of manufacture. Provided they are installed and operated in accordance with manufacturer's

recommendations, Code 3, Inc. guarantees all parts and components except the lamps to a period

of 1 year, LED Lighthead modules to a period of 5 years (unless otherwise expressed) from the

date of purchase or delivery, whichever is later. Units demonstrated to be defective within the

warranty period will be repaired or replaced at the factory service center at no cost.

Use of lamp or other electrical load of a wattage higher than installed or recommended by

the factory, or use of inappropriate or inadequate wiring or circuit protection causes this warranty

to become void. Failure or destruction of the product resulting from abuse or unusual use and/

or accidents is not covered by this warranty. Code 3, Inc. shall in no way be liable for other

damages including consequential, indirect or special damages whether loss is due to negligence

or breach of warranty.

CODE 3, INC. MAKES NO OTHER ExPRESS OR IMPLIED WARRANTY INCLUD-

ING, WITHOUT LIMITATION, WARRANTIES OF FITNESS OR MERCHANTABILITY, WITH

RESPECT TO THIS PRODUCT.

PROBLEMS OR QUESTIONS? CALL OUR TECHNICAL ASSISTANCE HOTLINE (314) 996-2800

WWW.CODE3PSE.COM

Code 3

®

, Inc.

10986 N. Warson Road

St. Louis, Missouri 63114-2029—USA

Ph. (314) 426-2700 Fax (314) 426-1337

Part No. T16572 REV. 0 08/2012

©2012 Code 3, Inc

Code 3

®

is a registered trademark of Code 3, Inc., a subsidiary of Public Safety Equipment, Inc.

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