Dave Smith Instruments TEMPEST - Manual (Page 87)

77 Tempest Operation Manual Support
Support
Troubleshooting
Here are a few suggestions for resolving problems that may occur.
The sequencer has stopped running.
Make sure MIDI: Clock Mode in the System menu is set to Auto, Master,
or Off, or—if set to Slave—that MIDI: Clock In is set to MIDI Port or USB
and that MIDI clock is actually available to that port.
An oscillator or filter sounds strange or out of tune.
In the System menu, choose Calibrate Analog Oscillators and Filters.
Note: It is not necessary to run the calibration routine on a regular basis.
You should only run it if you are experiencing problems.
The Real Time FX sliders are not behaving as expected or don’t
seem to go full range.
In the System menu, choose Calibrate Slider 1 and Slider 2 Position and
follow the instructions to calibrate the sliders.
Still experiencing a problem?
From the System menu, choose Reset System Parameters.
Contacting Technical Support
If you are still having a problem with Tempest, contact Technical Support at
[email protected]. Please include your Tempest’s serial
number, the versions of the operating systems (from the System menu, choose
Show System Information), and the purchase date.
Note: If you have not already reset the Global parameters and run the
calibration routine (see “Troubleshooting,” above), you should do it before
contacting Technical Support. It’s probably the first thing they’ll ask you to
do.