Environmental Water Systems 5 Stage Reverse Osmosis Systems - Manual (Page 33)

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www.ewswater.com O: 702.256.8182; M-F 8:30am-4:30pm PST E: [email protected]
Keep a record of the purchase receipt and/or installation receipt. Purchaser is required fill out warranty registration form(s) on
applicable product(s) and register all product by either online @ www.ewswater.com, telephone, postal delivery, fax, e-mail (either
[email protected] or information provided to [email protected]). Failure to do so voids the warranty
unless restricted by state regulations.
EWS, Inc. does not sell, show or make available any information on any consumer in our database. This database is to ensure,
if needed, proper warranty service, and good customer service for years to come. Please see our privacy policy published in our
website at www.ewswater.com.
Know Your Water:
• If on a municipal system, large or small, it is your right as a consumer to have access to the most recent test results and to expect
adherence to federal guidelines, as well as any state or local requirements. Any problems should be reported to the appropriate
agencies. Please acquire those municipal test results to become an informed consumer.
• If on an individual well, have your water completely and independently tested. Local code may require a simple test for coliform
bacteria to approve a well, however you may be unaware of potential problems for you and/or your home. A local water salesman
is looking to close a sale and is going to test for hardness minerals and a few simple and obvious issues, which may or may not
be contamination problems. Their solution is almost always the same and yet may provide no resolution to any true problems.
Obtain our “Guide for the Private Well Owner” on our website; www.ewswater.com. Review our section on well water testing and
applications in our complete catalog with your local distributor, dealer, or our representative or visit our website.
• WARNING:
Some restrictions apply to the use of softeners. Contact your local municipal water district or Gov't Agency. Brine discharge is
already restricted on, or may be a problem for, septic applications and waste water treatment facilities. Since some states have
already restricted softeners to metered valves to prevent excessive brine discharge, EWS, Inc. only provides metered valving in its
line of softeners.
Restrictions or an outright ban may also apply to hot-side only, salt-exchange tanks or services. Local water dealers and other
organizations do not inform consumers of these issues and believe these rules are unenforcable. The consumer is ultimately
responsible.
Softeners may also provide warranty issues with pools and spas, certain other products and finishes. Softened water should not
be used for drinking, cooking, pets or plants and is usually bypassed or “looped away” from the cold side of the kitchen sink.
Reverse osmosis, which also has its drawbacks and issues with other products and materials, may be used to remove the salt
from the water that the softener put in at the kitchen sink, yet may be misapplied for the actual local water conditions.
Any problems of water quality, or the fitness of any EWS, Inc. product that is associated with any mechanical, construction,
application, installation, and/or environmental issue(s) (ie: flow rates, line pressure, piping materials, broken supply lines,
changing water conditions; well or municipal water quality, et. al.), known or unknown, of the home or facility will not be considered
by EWS, Inc. until such issue(s) have been resolved.
Responsibility for the proper product and/or plumbing specification, application and/or installation of any device manufactured by
EWS, Inc. lies with the consumer, their builder contractor, plumbing sub-contractor and any other installer of choice. Items do not
specify and/or install themselves. EWS, Inc. has provided many sources to acquire information on the proper application of
systems and their installation prior to any purchase. EWS, Inc. manufactures a complete product line of point of use water
filtration systems and point of entry filtration, softening and/or conditioning systems and/or appliances.
EWS, Inc. and the distributors of EWS, Inc. will stand behind the warranties of materials and workmanship. However, EWS, Inc.
and the distributors of EWS, Inc. and the Environmental Water Systems Product Line do not bear any responsibility for improper
applications of product and/or improper installation. It is for this reason that EWS, Inc. provides complete information on all
product for your understanding, specification, application and selection, and proper plumbing application and installation.
To obtain warranty service support, contact your local dealer or contractor from whom you obtained the product or contact EWS,
Inc., Customer Service, via phone, fax, or email.
Warranty Information and the Purchaser’s Responsibility