Life support policy, Technical support, 6 life support policy – Kontron KTA55-pITX User Manual
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KTD-S0043-A
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User Information
KTA55/pITX Software Guide
1.6
Life Support Policy
KONTRON Technology's products are not for use as critical components in life support devices or systems
without express written approval of the general manager of KONTRON Technology A/S.
As used herein:
Life support devices or systems are devices or systems which
a) are intended for surgical implant into body or
b) support or sustain life and whose failure to perform, when properly used in accordance with instructions
for use provided in the labelling, can be reasonably expected to result in significant injury to the user.
A critical component is any component of a life support device or system whose failure to perform can be
reasonably expected to cause the failure of the life support device or system or to affect its safety or
effectiveness.
1.7
Technical Support
Please consult our web site at
for the latest product documentation,
utilities, drivers and support contacts or use the special e-mail address
for a
technical problem. In any case you can always contact your board supplier for technical support.
Before contacting support please be prepared to provide as much information as possible:
Board identification:
❐
Type
❐
Part number (find PN on label)
❐
Serial number (find SN on label)
Board configuration:
❐
DRAM type and size
❐
BIOS revision (find in the BIOS Setup)
❐
BIOS settings different than default settings (refer to the BIOS Setup section)
System environment:
❐
O/S type and version
❐
Driver origin and version
❐
Attached hardware (drives, USB devices, LCD panels ...)