Lifesmart L-EF450-COMBO - Manual (Page 17)

17
Customer Service and Support
To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:
Contact LIFESMART PRODUCTS Technical Support
E-mail :
Warranty@ lifesmartproducts.com
Phone :
1-866-484-2066 or 1-214-614-2509
Visit us: www.lifesmartproducts.com
You will need to provide the unit's model number, serial number ( located
on the heater’s front panel, rear panel, or on the box),
date of purchase,
retailer of purchase, a daytime phone number, and possibly a copy of your
receipt.
Be Patient, Clear, and Concise.
Describe the issue and symptoms you have for, and about the product. A
certified LIFESMART Technical Support agent will give you an evaluation
of your issue and your resolution options. If the answer is not available at
that time, you will be referred to the appropriate channels, or given a call/e-
mail back within 72 hours with an answer or resolution.
*E-Mail is the Preferred Method of Communication