Mercedes-Benz CLS-Class 2014 Owners Manual - Manual (Page 331)

It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(
Y
page 83). You could otherwise be locked
out when pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
G WARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Example: towing eye covers
Towing eye covers (AMG vehicles)
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X Remove the towing eye from the vehicle
tool kit (
Y
page 320).
X
Pull cover : out of the bumper in the
direction of the arrow by inserting your
fingers into the recess.
X Press the mark on cover ; inwards in the
direction of the arrow.
Towing and tow-starting
329
Breakdown
assistance
Z