Mercedes-Benz C-Class 2010 COMAND Manual - Manual (Page 203)

Problem Possible Cause/
Consequence
Suggested Solutions
An address book
entry without a
speaker-
dependent voice
tag is not
recognized. The fields in the
address book entry
for the last name
and first name are
both filled in, but
you only said the
first name or the
last name. X Say the last name and then the first name of
the address book entry in full.
The names entered
in the address
book do not sound
sufficiently
different, or are not
pronounced as
they are written. X Make sure the address book entries are
plausible.
Check the address book entries for the
following:
R
The name entries, e.g. last name and first
name, are in the right fields.
R
Do not use abbreviations or acronyms.
R
Avoid unnecessary spaces in names.
R
Do not use special characters.
An address book
entry without a
speaker-
dependent voice
tag is not
recognized. The names entered
in the address
book do not sound
sufficiently
different, or are not
pronounced as
they are written. X Create a speaker-dependent voice tag.
or
X Give the “List address book” command.
The system reads out the address book.
X Press the ? button when the name you
want is read out.
The sound of the
voice tags in the
address book is not
sufficiently
different. X The voice tags entered in the address book
must sound as different as possible, e.g. store
the names White and Wright as “Mr White
office” and “Mr Wright John”.
or
X Give the “List address book” command.
The system reads out the address book.
X Press the ? button when the name you
want is read out.
Troubleshooting
201
Voice Control
Z