Controls in detail – Mercedes-Benz CLS-Class 2009 Owners Manual User Manual
Page 189
Useful features
187
If you feel at any way in jeopardy when in
the vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location),
please do not wait for voice contact after
you have pressed the emergency button.
Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency offi-
cials with the vehicle’s approximate loca-
tion if they receive an automatic SOS signal
and cannot make voice contact with the
vehicle occupants.
Roadside Assistance button
X
Open the storage compartment
(
1
Roadside Assistance button
p
X
Press and hold button
p
for longer than
2 seconds.
A call to a Mercedes-Benz Roadside Assis-
tance dispatcher will be initiated. The but-
ton
p
will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction dis-
play and the COMAND system is muted.
When the connection is established, the mes-
sage Call Connected appears in the multi-
function display. The Tele Aid system will
transmit data generating the vehicle identifi-
cation number, model, color and location
(subject to availability of cellular and GPS sig-
nals).
i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAV but-
ton on the COMAND system headunit. Spo-
ken commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for assis-
tance.
The Mercedes-Benz Roadside Assistance dis-
patcher will either dispatch a qualified Mer-
cedes-Benz technician or arrange to tow your
vehicle to the nearest authorized Mercedes-
Benz Center. For services such as labor and/
or towing, charges may apply. Refer to the
Roadside Assistance manual for more infor-
mation.
The following is only available in the USA:
Sign and Drive services: Services such as a
jump start, a few gallons of fuel or the replace-
ment of a flat tire with the vehicle spare tire
are obtainable at no charge.
i
If the indicator lamp in the Roadside
Assistance button
p
is flashing contin-
uously and there was no voice connection
to the Response Center established, then
Controls in detail
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