Rice Lake Digital Baby Scale (RL-DBS) - Operating Instructions - Manual (Page 9)

RL-DBS Operating Instructions - Troubleshooting & Testing 5
5.0 Troubleshooting & Testing
Refer to the following instructions to check and correct any failure before consulting service personnel.
Symptom Possible Cause Corrective Action
Scale does not turn on when using just
batteries Dead batteries Connect the scale to a power source or
change batteries
Scale does not turn on Dead battery Connect the scale to a power source
Faulty electrical outlet Use a different electrical outlet
Bad power supply Replace adaptor
Questionable weight or the scale does
not zero External object is interfering with the scale Remove the infant/interfering object from
the weighing tray from the scale
Display did not show 0.0 before weighing Remove the infant, zero the scale and
begin the weighing process again
Scale is not placed on a level surface Place the scale on a stable surface and
begin the weighing process again
The weighing tray is not placed properly Place the weighing tray in its proper place
Scale is out of calibration Check the scale with a known weight
value
The display shows o_Ld message The load on the scale exceeds the
capacity Remove the excess weight and use the
scale according to its stated limit
The display show Err The RECALL key was pressed with
insufficient weight on the scale. Place more than 2 lb, 30 Oz on the scale
Table 5-1. Troubleshooting Table