Welch Allyn OAE Hearing Screener - User Manual User Manual

Page 51

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Message

Solutions

Cycle instrument power.

BT Device Not Found

Paired to Printer:

Check that the printer is turned on.

Move closer to the printer.

Try again.

Paired to PC Computer or Bluetooth dongle:

Check that the serial port is open. Establishing the serial port is handled by the PC
and/or the software, not by the Welch Allyn OAE Screener.

BT Error #xxx

Check BT device (printer or PC) status.

Attempt to connect to BT device again.

If the problem persists, contact Welch Allyn Technical Support:

www.welchallyn.com/

about/company/locations.htm

.

BT Not Configured

Printing has been attempted, but no BT device is paired with the Welch Allyn OAE
Screener. Establish Bluetooth pairing.

Device Not Responding •

The printer is not responding to queries from the instrument. Check printer status.

Fit Error Cannot Obtain

P

The desired intensity level (L1 or L2) cannot be obtained within allowable limits. User
should refit the probe and retry the test.

Replace the probe tube.

If the problem persists across several patients, contact Welch Allyn Technical Support:

www.welchallyn.com/about/company/locations.htm

.

Fit Error Too High

The level of the calibration tone is too high. Refit the probe and retry the test.

Replace the probe tube.

If the problem persists across several patients, contact Welch Allyn Technical Support:

www.welchallyn.com/about/company/locations.htm

.

Fit Error Too Low

The level of the calibration tone is too low. User should refit the probe and retry the test.

Replace the probe tube.

If the problem persists across several patients, contact Welch Allyn Technical Support:

www.welchallyn.com/about/company/locations.htm

.

Limit Error

Overflow error during the calculation of the DFTs for a DP test. Repeat the test.

Cycle instrument power.

If the problem persists, contact Welch Allyn Technical Support:

www.welchallyn.com/

about/company/locations.htm

.

Memory almost full

Saved tests are within 5 tests of the maximum limit. Print or transfer test results to avoid
interruption in testing.

Memory Full!

The maximum number of saved tests has been reached. Clear the memory in order to
perform additional tests.

Directions for use

Maintenance 47

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