Zigen CX-100 - Manual (Page 14)

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the unit beyond that described in these operating instructions.
Refer all other servicing to authorized servicing personnel.
3) Replacement parts: When parts need replacing ensure the service
center uses parts specified by the manufacturer or parts that have
the same characteristics as the original parts. Unauthorized
substitutes may result in fire, electric shock, or other hazards.
Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately
insured and preferably in the original carton. Include a letter detailing the
complaint and provide a daytime phone and/or email address where you
can be reached.
If repair is needed during the limited warranty period the purchaser
will be required to furnish a sales receipt/proof of purchase indicating
date of purchase, amount paid and place of purchase. Customer will be
charged for the repair of any unit received without such proof of purchase.
LIMITED WARRANTY
– With the exceptions noted in the next
paragraph,
ZIGEN warrants the original purchaser that the equipment it manufactures or
sells will be free from defects in materials and workmanship for a period of
one year from the date of purchase. The proof of sale is required in order to
claim
warranty. Should this product, in ZIGEN’s opinion, prove defective
within this warranty period, ZIGEN, at its option, will repair or replace this
product without charge. Customers outside the US are responsible for
shipping charges to and from ZIGEN.
Any defective parts replaced become the property of ZIGEN.
This warranty does not apply to those products which have been
damaged due to accident, unauthorized alterations, improper repair,
modifications, inadequate maintenance and care, or use in any manner for
which the product was not originally intended for.