App c troubleshooting, Troubleshooting tips, Appendix c – Compaq Keyboard/Monitor/Mouse Switch Box User Manual

Page 39

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C-1

Compaq Keyboard/Monitor/Mouse Switch Box User Guide

Writer: Kristi Wishon Project: Troubleshooting Tips Comments:

File Name:J-apc.doc Last Saved On:9/6/96 3:19 PM

Appendix C

Troubleshooting Tips

Table C-1

System Troubleshooting

Symptom

Probable Cause

Recommended

Solution

No video on one
computer

Loose video connection

Defective video cable

Computer powered down

Reconnect video cable.

Replace video cable.

Power up the computer
connected to that port.

No video or
CCR on any
computer

No power to unit

Loose monitor connection

No power to unit

CCR colors or setup
incompatible

Establish power
connection.

Reconnect monitor.

Check power switch.
Reconnect power cable.
Check ac outlet for
power.

Reset CCR colors to
defaults. Press reset
button.

No video on
switching

Keyboard did not initialize

Keyboard incompatible

Computer powered down

Reset keyboard (and
mouse) with rear panel
reset switch.

Replace keyboard.

Power up the computer
connected to that port.

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