V.I.O. POV.1 - Manual (Page 66)

66 POV Manager
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limited warranty is also voided on any Product that is found to have an
altered or tampered with serial number. Defective items must be shipped by
Buyer to V.I.O. prepaid. V.I.O. will ship the return or replacement or
refurbished Product item to the Buyer using UPS Ground services. If the
Buyer shipped the item to V.I.O. using express services, V.I.O. will match
the service level for the return. If Buyer wishes to have the item express
shipped to them, V.I.O. will charge the Buyer for the upgraded shipping
charges.
EXCEPT AS PROVIDED ABOVE, V.I.O. MAKES NO OTHER
WARRANTY TO BUYER, EITHER EXPRESS OR IMPLIED. ANY
IMPLIED WARRANTIES AGAINST INFRINGEMENT, OR
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED, EVEN IF V.I.O. HAS
BEEN ADVISED OF SUCH A PURPOSE.
Return Policy
Any Product item, other than Special or Custom Orders, purchased from
V.I.O. may be returned within thirty days of purchase for any reason for a
refund, exchange, or credit towards another V.I.O. purchase. The returned
items must be in original condition and packaging. All original warranties,
instructions, and accessories must be accompanied by the original sales
receipt. Return freight must be prepaid. No C.O.D. returns will be accepted.
V.I.O. may refuse a refund or exchange or assess a charge for used or
incomplete merchandise that is returned or exchanged. Items showing use
or abuse will be returned by V.I.O. to Buyer. Returns or exchanges will not
be made for items marked "as is" or "clearance." Refunds will be made by
the same method as used to purchase the item. Refund checks may take up
to 14 working days to process.