A.1.3 limitations, A.2 customer service department repair warranty, A.3 return policy – CANOGA PERKINS Multiplexer 6002 User Manual

Page 28: A.1.3

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EdgeAccess

®

Universal Chassis System

6002/6003/6004 WWDM Users Manual

A-2

A.1.3 Limitations

Other than those expressly stated herein, THERE ARE NO OTHER WARRANTIES OF ANY
KIND, EXPRESSED OR IMPLIED, AND SPECIFICALLY EXCLUDED BUT NOT BY WAY
OF LIMITATION, ARE THE IMPLIED WARRANTIES FOR FITNESS FOR A
PARTICULAR PURPOSE AND MERCHANTABILITY. IT IS UNDERSTOOD AND
AGREED THE SELLER'S LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY
WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE AMOUNT
OF THE PURCHASE PRICE PAID BY THE PURCHASER AND UNDER NO
CIRCUMSTANCES SHALL SELLER BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE PRICE STATED FOR THE
EQUIPMENT IS A CONSIDERATION IN LIMITING SELLER'S LIABILITY. NO ACTION,
REGARDLESS OF FORM, ARISING OUT OF THE TRANSACTIONS OF THIS
AGREEMENT MAY BE BROUGHT BY PURCHASER MORE THAN ONE YEAR AFTER
THE CAUSE OF THE ACTION HAS ACCRUED. SELLERS MAXIMUM LIABILITY
SHALL NOT EXCEED AND BUYER'S REMEDY IS LIMITED TO EITHER (i) REPAIR OR
REPLACEMENT OF THE DEFECTIVE PART OF PRODUCT, OR AT THE SELLER'S
OPTION (ii) RETURN OF THE PRODUCT AND REFUND OF THE PURCHASE PRICE,
AND SUCH REMEDY SHALL BE BUYER'S ENTIRE AND EXCLUSIVE REMEDY.

A.2

Customer Service Department Repair Warranty

Repairs performed by the Canoga Perkins Customer Service Department are warranted to be free
from defects in material and workmanship for a period of 90 DAYS from the date of shipment of
the repaired product, or until the expiration of the original factory warranty, whichever is longer.

Shipping charges to and from Canoga Perkins will be at customer's expense. Units will be
shipped F.O.B. Origin. Repaired units will be returned to the customer by standard ground
shipment unless otherwise specified, with any additional costs for customer specified overnight or
second day deliveries at the customer’s expense.

A.3

Return Policy

RETURN MATERIAL AUTHORIZATION (RMA)
You must obtain an RMA (Return Material Authorization) number from the Canoga Perkins
Customer Service Department (818) 718-6300, prior to returning a product for service or repair.

If the product's warranty has expired, you will need to provide the Canoga Perkins Customer
Service Representative with a Purchase Order to authorize the repair.

Whenever possible, products should be returned in the original shipping carton or packaging with
a description of the failure and results of any diagnostic testing included.

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