Panasonic 8000 - Manual (Page 33)

Nortel Secure Router 8000 Series
Troubleshooting - VAS__________
1 AAA troubleshooting
1.3.4 Troubleshooting procedure
Step 1 Check that the RADIUS server displays logon records.
In a normal situation, you can view the logon records by checking the display on the server..
When the user logs on to a RAIDUS server, the server records the user name and successful
authentication. Otherwise, it records the faults and the possible causes.
If there is no records prompt on the server, the authentication relationship is not established
between the NAS and RADIUS server. Check the link, the NAS, and the RADIUS server.
1. Check the link.
If the link is Down, remove the faults on the link.
2. On the NAS, check the following:
- The domain nortel is configured.
- The RADIUS authentication mode is configured in the domain view.
- The RADIUS server template is configured in the domain view.
- The IP addresses and ports of the server are configured.
Then, use the debugging radius packet command to view whether RADIUS packets are sent
out.
<NortBl> debugging radius packet
<NortB ^ terminal debugging
<Norte ^ terminal monitor
If debugging is enabled but no display prompts, the fault is in the NAS. You need to check
whether the domain is associated with the RADIUS server template.
If debugging information exists, you can see the sent RADIUS authentication packet.
*0.264194889 RT1 RDS/8/debug2:
Radius Sent a Packet
Server Template: 0
Server IP : 192.168.1.128
Protocol: Standard
Code : 1
Len : 210
ID : 0
[User-name(1)
[Password(2)
[NAS-Port(5)
[Service-Type(6)
[Framed-Protocol(7)
[Framed- IP-Address(8)
[NAS-Ident^fier(32)
[NAS-Port-Type(61)
[NAS-Port-Id(87)
[Login-IP-Host(14)
[NAS-Startup-Timestamp(26-59)
[Ip-Host-Addr(26-60)
[Connect_ID (26-26)
*0.264196064 RT1 RDS/8/debug2:
[Version (26-254)
[Product-ID (26-255)
[NAS-IP-Address(4)
] [5 ] [tao]
] [18] [5220c68cbd7014d96a3c9c5a6750d67e]
] [6 ] [0]
] [6 ] [6]
] [6 ] [6]
] [6 ] [192 .168.1.202]
] [5 ] [RT1]
] [6 ] [5]
] [34] [slot=0;subslot=0;port=0;vlanid=0]
] [6 ] [3232235978]
] [6 ] [952825733]
] [33] [192.168.1.202 ff:ff:f^:ff:ff:ff]
] [6 ] [6000]
] [30] [Nortel VRP Software Version ]
] [5 ] [VRP]
] [6 ] [192 .168.1.1]
Issue 01.01 (30 March 2009) Nortel Networks Inc. 1-15