Troubleshooting guide – Panasonic SC-DT300 User Manual

Page 34

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Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do
not solve the problem:
In the U,S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail [email protected], or

web site (http://wyfw.panasonic.com).

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www. panasonic.ca), or an authorized
Servicentre closest to you.

Reference pages are shown as black circled numbers 0.

Power

No power.

• Insert the AC power supply cord securely into the household AC outlet. (P

The unit is automatically switched
to the standby mode.

•The unit was switched to standby by the sleep timer. ®

Operation

No response when buttons
pressed.

•Some operations may be prohibited by the disc.
•The unit may not be operating property due to lightning, static electricity or some other external

factor.

Reset procedure;
Press (SYSTEMt!)] to switch the unit to the standby mode and then back to ON.

Alternatively, press [SYSTEMc!» to switch the unit to the standby mode, disconnect the AC power
supply cord, and then reconnect it.

No operations can be performed

with the remote control.

•Check the batteries are installed correctly, (p
•The batteries are depleted: Replace them with new ones, (p
• Point the remote control at the remote control sensor and operate. ©
• It may be in the television or video cassette recorder operation mode. Press [DVD/CD] or [TLINER/

BAND] to operate this unit.

• If the remote control doesn’t operate the television or video cassette recorder, try changing the

code. This remote control cannot operate some televisions or video cassette recorders. © ©

Play fails to start even when
[►] (PLAY) is pressed.
Play starts but then stops
immediately.

•Condensation has formed: Wait 1 to 2 hours for it to evaporate.
•This unit cannot play discs other than DVD-Audio, DVD-Video, CD and Video CD. O
•This unit cannot play DVD-Video with a region number other than “1”, “ALL” or multiple region

numbers including “1". O

•The disc may be dirty and may require cleaning, ©
• Ensure that the disc is installed with the label of the side to be played facing upwards. ©

Alternative languages fail to be

selected.

•This function is dependent on software availability. Try selecting it from the disc's menu if one is

available. ©

No menu play.

•This function is dependent on software availability.

No subtitles.

• Subtitles are cleared from the television. Display the subtitles. ®
•This function is dependent on software availability.

Soundtrack and/or subtitle

language is not the one selected

with the ACTION menus.

•This function is dependent on software availability.

Angle cannot be changed.

•This function is dependent on software availability. Even if a disc has a number of angles

recorded, these angles may be recorded for specific scenes only.

The ACTION menu cannot be
accessed.

• Select “DVD" as the source.
•Cancel program and random play. ©

You have forgotten your ratings
password.

Reset all the settings to Factory

Preset.

•While stopped, press and hold [■] on the unit and [^10, ENTER] on the remote control for about 3

seconds until “Initialized" disappears from the television. Turn the unit off and on again.
All settings will return to the default values.

Q)

O

c

2i

oc

Sound

No sound.
Distorted sound.

•Check the connections. ©
•Turn the volume up.
•Turn muting off. ©
•Switch off the unit, determine and correct the cause, then switch the unit on.

Causes include:

-Shorting (bare wires touching) of positive and negative speaker wires. ©
-Using speakers with an impedance lower than that rated for this unit. ©
-Straining of the speakers through excessive volume or power.
-Using the unit in a hot environment without proper ventilation.

Humming heard during play.

•An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords

away from this unit’s cables.

No sound from the subwoofer.

•Check that the subwoofer has not been set to “SUB W OFP. ©

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