Troubleshooting – Yamaha DVD-C920 User Manual

Page 34

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TROUBLESHOOTING

If this unit fails to operate normally, check the following points to determine whether the fault can be corrected, or if the fault
is not listed in the PROBLEM column, disconnect the power code and contact your authorized YAMAHA dealer or service
center.

PROBLEM

POSSiBLE CAUSE

WHAT TO DO

Refer to

Page

This unit faiis to turn

on when the POWER
switch is pressed.

The power cord is not connected or the plug

is not completely inserted.

Firmly connect the power cord.

This unit does not work

normaiiy.

This unit is affected by an external shock

(lightning, excessive static electricity,
incorrect operation, etc.)

Turn the power off and disconnect the power
cord. After about 30 seconds have passed,
connect the power and operate the unit again.

Piayback does not

start.

The disc is damaged.

Check the disc carefully; replace it if
necessary.

There is moisture on the laser pickup.

Wait 1 to 2 hours after switching the unit on

before trying to play a disc.

The disc has been loaded upside down.

Reload the disc with the label side facing up.

The disc is dirty.

Clean the disc.

3

No picture.

Incorrect video connections.

Connect this unit and other equipment

properly.

9

Input selection at your AV amplifier or your
video monitor is not the one connected to this
unit.

Set the input to the right position.

VIDEO OFF is functioning.

Press VIDEO OFF to cancel the feature.

15

(U.S.A. and Canada models)
If you play PAL system DVD-Audio, ‘This
disc is PAL system. The output is sound only’
may appear on the monitor. Picture is not
available because the disc’s video signal
system is different.

Picture appears
incorrectiy.

Incorrect ‘TV aspect’ setting.

Select the right position. However, it may be
difficult to adjust many DVD-Videos’
widescreen format to fit perfectly in your 4:3
video monitor.

26

A VCR is connected between this unit and
the video monitor.

Connect this unit’s video outputs directly to
your video monitor or to your AV amplifier
and then to a video monitor.

9

(U.S.A. and Canada models)

PROGRESSIVE is turned on even though the
connected monitor cannot receive the
progressive signals.

Turn off the PROGRESSIVE feature.

14

(U.S.A. and Canada models)
Due to the editing method or material used on
a DVD, ghosting may occur with progressive
output.

Turn off the PROGRESSIVE feature.

14

Piay is deiayed, or

starts at the wrong

piace.

The disc may be scratched or damaged.

This unit does not

recognize discs (‘No

disc’ appears on the
dispiay, or the dispiay
shows the status when

no disc is ioaded).

The disc(s) is not placed properly.

Place the disc(s) correctly along the guide(s).

No sound.

Incorrect cable connections.

Connect the cables properly. If the problem

persists, the cables may be defective.

8

Incorrect amplifier operation.

Set the amplifier controls to the correct input
selection.

30

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