Updating clickfree software, Resetting the c2n – Clickfree C2N 3.5 User Manual

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Clickfree C2N Home Backup (Mac)

Frequently Asked Questions

U

PDATING

C

LICKFREE SOFTWARE

From time to time Clickfree software is upgraded to provide new or enhanced features.

Clickfree automatically looks for updates when it is connected to your computer and you
have a connection to the Internet.

If you access the C2N over the network (using the BackupLink utility), updates are applied
the next time you start a backup.

To ensure automatic updates is enabled, make sure that the check box

Automatically check

for updates

is selected on the

Tools

window. To stop checking automatically for updates,

clear this check box.

To check for updates manually,

1. On the

Tools

window click

Software

Update

. Clickfree checks for available updates.

2. If the software in your C2N and your computer is up to date, click

OK

on the dialog that

pops up.

If an update is available, it is downloaded and your software is updated.

While a software update is taking place, do not remove the C2N from your computer

and do not turn off or restart the computer until the update is complete.

3. When the software update is complete, you must unplug the C2N and plug it in again

for the update to take effect.

R

ESETTING THE

C2N

Master Reset

is used to remove all backed-up content from all computers that have been

backed up on your C2N, and to apply factory settings.

After you perform a

Master Reset

you can no longer restore any previously backed-up

content, but your C2N can still be used for new backups.

If you want to remove only the content that was backed up from one user, see “Removing a
User” on page 20.

1. On the

Tools

window click

Master Reset

.

2. You are prompted to confirm that you want to remove all backed-up content from

Clickfree – select the check box and click

Reset

.

Once you have removed content from Clickfree using Master Reset there is no way to

recover any backed-up content from the C2N.

Clickfree may take several minutes to erase all of the content, depending on the amount of
content backed up on the C2N.

Copyright © 2010 Storage Appliance Corporation.

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