Trouble shooting, Technical support (usa only) – Panasonic TX-D9S45MB User Manual

Page 17

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Trouble Shooting ]

For safety, please observe the following points.

* When trouble occurs, turn the power OFF immediately and contact your dealer.

U smoke comes out of this unit or a bad odor or strange noise comes out. continuing to use
the unit can cause a fire or eiectricai shock. Turn the power OFF immediateiy, unpiug the

power cord from the outiet and contact your dealer.

■ Absolutely do not remove the rear cover.

There are parts at high voitage inside, so touching them can cause an eiectricai shock.

Leave inspection, adjustment and cleaning of the interior to your dealer.

■ Do not put anything inside the casing.

If liquid or a foreign object should get inside accidentally, immediately turn the power OFF,

unplug the power cord from the outlet and contact your dealer. Continuing to use the unit can

cause a fire, electrical shock or breakdown of the unit.

A A

If trouble occurs with the display unit, perform the following checks and take the indicated

action; if the trouble persists, please consult with your dealer.

Symptom

Check

Action

There is no display.

power cord / plug

power switch
signal cable

The power saving function might

have acted (if so the pilot LED

will be yellow).
Check that the active input is

selected. See Page 13, Signal.

Plug the power cord into the outlet correctly.

Press the power switch.

Connect the signal cable correctly.

Release the power saving function by operating

the mouse or keyboard.

For additional details please read the Operation
Manual of the haraware you are using.

The image is too large or too small, or

it is displaced from the correct position.

[H] □

The mode is not registered.

Perform the desired settings and then save them

by waiting 20 seconds or pressing the |T| “Exil"

key.

The display color is abnormal,
(Example) The color is uneven or off-color.
The image distortion and or tilt is large.

irj

Is there something that produces

a magnetic field nearby?

(Examples) Television monitor,

another computer display unit,

speaker, etc.: was the orientation

of the monitor perhaps changed

while it was in use?

Remove the source of the magnetic field.

Perform degaussing.
Make sure your cable is correct.

Connect the signal connector correctly.
Try a different orientation.

The background of the image is bright.
The background of the image is colored.

The character gets partially distorted.
The image is dark.

m

El

The computer in use is

Macintosh.

The signal output of the computer

in use is improper.

Press the operating keys ÎTj and fz] together at
the same time. You can then adjust this unit with

the signal output of the computer. One more

pressing or execution of recall can cancel this
function.

* This function is effective for a specified

computer. It there is no problem in normal use.
avoid the use of this function.

Characters cannot be seen clearly: the

image is too dark.

E] □

Is the image signal level correctly

adjusted?

Is the brightness or contrast

adjustment turned all the way

down?

Check the video signal level from the computer

and adjust it in the correct direction.
Adjust the brightness and contrast.

The screen size and position do not

change.

Is the input synchronization

signal within the operating

range?

Check the video output mode from the computer,

and select a mode within the display unit
operating range.

For details, please read the Operation Manual of

the hardware you are using.

The front panel keys fail to operate.

Are 2 or more keys being

operated at the same time?

Operate only one key at a time.

Technical Support (USA Only)

If you have read the Operating Instructions and

tried the troubleshooting procedures and are
still having difficulty, please contact the dealer
from whom the unit was purchased.
You may also call the end user Technical

Support telephone number which is operational
9:00 a.m, to 7:00 p.m. EST,

To contact the Technical Support Group call:

1-800-726-2797 {9:00 a.m. to 7:00 p.m. EST)

To locate the Nearest Authorized Panasonic Service Center call:

1-800-726-2797 {9:00 a.m. to 7:00 p.m. EST)

To obtain Operating Instructions and Service Manuals call:

Phone : 1-800-833-9626
Fax

:

1-800-237-9080

{6:00 a.m. to 4:30 p.m. Pacific Time )

To locate the Nearest Sales Dealer call:

1-800-742-8086 (9:00 a.m. to 7:00 p.m. EST)

To get the latest Windows® 95 / 98 Panasonic Monitor INF Files,

please see our world wide web pages at:
http://www.panasonic.com/alive

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