Troubleshooting guide – Panasonic rx-ds28 User Manual

Page 17

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Troubleshooting guide

Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a

minor adjustment on your part may eliminate the problem and restore proper operation.

If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the directory of

Authorized Service Centers (enclosed with this unit) to locate a convenient service center, or consult your dealer for instruchons.

For detailed instructions, contact an authorized servicenter in the U.S.A. and Panasonic Canada Inc. Customer Care Center in Canada,
In the U.S.A. 1-800-211-7262 or web site (http://www.panasonic.com)
In Canada 905-624-5505 or web site (www.panasonic.ca/faq.html)

Problem

Probable cause(s)

Suggested remedy

Page

Common problems

No operation when the unit
is powered by batteries.

Is the AC power cord still connected to the
unit but disconnected from a household AC

outlet while batteries are being used?

Disconnect the AC power cord from the unit.

5

Are the batteries flat?

Replace them with new ones. Altemahvely, use
a household AC outlet as the power source.

Have the batteries been installed incorrectly

with their (+) and (-) polarities reversed?

Align the (+) and (-) polarities properly.

"U01" appears.

Are the batteries flat?

Replace them with new ones. Alternatively, use

a household AC outlet as the power source.

"U02" appears.

Have preparations been made to supply power
to the unit?

Install the batteries or connect the AC power
cord.

When the memory back-up batteries have not been installed, "U02" does not appear.

When listening to the radio
or CDs, the unit suddenly
switches to playing a tape.

Has the sleep timer reached its set time when
the tape is playing?

Press ■/—

STOP/EJECT

to stop the tape.

15

While listening to CDs

Play does not start.
No display of track
numbers, etc.

Has the CD been installed upside down?

Install the CD with the label side facing up.

10

Has there been a sudden change in temperature?

For instance, was the unit brought straight from a

cold place into a warm location?

Condensahon may have formed on the lens unit.

Leave it for about an hour before attempting

operation again.

/

Certain sections are not

played properly.

Is the CD dirty?

Wipe with a soft cloth.

16

Is the CD scratched?

Replace with a new CD.

While listening to tapes

No recording.

Has the tape's accidental erasure-prevention
tabs been broken off?

Cover the holes with adhesive tape.

16

High level of noise; poor
sound quality.

Are the heads dirty?

Clean them.

15

Tape is not ejected.
The lid cannot be closed

when loading the tape.

Are the batteries flat?

Replace them with new ones or, alternatively, use

a household AC outlet as the power source and
press ■ /—

STOP/EJECT

after pressing ►

PLAY,

5

While listening to the radio

High level of noise; stations

cannot be tuned in well.

Has the antenna been adjusted properly?

Try changing its direction.

9

Noise heard during AM
reception.

Are you using the remote control of another
appliance near the uriit?

Use the remote control at a distance.

Are you operating the unit and a TV set at the
same time?

Place the unit at a distance from the TV.
Alternatively, turn off the TV's power.

14

While using the remote control transmitter

No operation.

Are the batteries flat?

Replace them with new ones.

4

Have the batteries been installed with their (+)
and (-) polarities aligned properly?

Align the (+) and (-) polarities properly.

Is the remote control pointed toward the unit's

sensor?

Check whether anything is obstructing the

path between the remote control and the unit.
Point the remote control properly at the unit's
sensor, and operate.

Is the unit's sensor exposed to direct sunlight,
fluorescent light or another strong source of light?

Shield the sensor from strong sources of light.

a

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