Panasonic mc-v9620 - Manual (Page 14)

TROUBLESHOOTING
Review this chart to find do-it-yourself solutions for minor performance problems.
A
WARNING
Electrical Shock Hazard
Disconnect electrical supply before servicing or cleaning the unit. Failure to do so
could result in electrical shock or personal injury.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t start 1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown
fuse at household service panel.
3. Loose hose electrical connections.
4. Tripped Overioad Protector
in POWER NOZZLE.
5. On-Off switch not turned ON.
1. Plug in firmly, push On/Off switch to ON.
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends, (page 4).
4. Clean bmsh and brush supports,
then reset, (pages 9,10,11).
5. Push On-Off switch to ON.
Poor job of dirt pick-up. 1. Full or clogged dust bag
or airflow blockage.
2. Dirty motor safety filter.
3. Wrong pile height setting.
4. Open suction control,
5. Hole in hose.
6. Worn POWER NOZZLE brushes.
7. Clogged POWER NOZZLE nozzle.
8. Clogged handle or hose.
9. Canister hood open.
10. POWER NOZZLE not running.
1. Change bag, (page 8} Clean
airflow passage, (page 4).
2. Clean filter, (page 8).
3. Adjust setting, (page 5).
4. Adjust control, (page 7).
5. Replace hose.
6. Change agitator unit, (page 11).
7. Clean POWER NOZZLE air passage.
6. Clean air passage.
9. Close and latch hood,
10. Check overioad protector button.
Reset POWER NOZZLE, (page 7).
Cleaner starts but
cuts off. 1. Hose or hood electrical
connections.
2. Tripped Overload Protector
in POWER NOZZLE.
3. Motor too hot.
4. Full or clogged dust bag
orí '
1. Check connections, reconnect
hose ends, (page 4).
2. Remove any items that may be
caught or jammed, then reset,
If the cleaner starts and stops
again, clean brush and brush
supports, then reset, (pages 9,10,11),
3. Wait 20 minutes for motor to cool.
4. Change dust bag, (page 8) Clear
airflow blockage, (page 4). Walt
20 minutes for motor to cool.
POWER NOZZLE will not
run when attached. 1. POWER NOZZLE connections
unplugged.
2. Worn or broken belt,
3. Dirty brush or brush supports,
4. Tripped Overload Protector
in POWER NOZZLE.
1. Plug in firmly, (page 5).
2.&3. See “BELT CHANGING AND
BRUSH CLEANING.” (pages 9,10,11).
4. Check brush area for excessive
lint build-up or jamming. Clean
brush and brush supports, then
reset, (pages 9,10,11),
Cleaner picks up movable
rugs -OR- POWER
NOZZLE pushes to hard.
1. Wrong pile height setting.
2. Suction too strong.
1. Adjust setting, (page 5).
2. Open suction control, (page 7),
Light won’t work. 1. Burned out bulb. 1. Change bulb, (page 9).
Cord won’t rewind. 1. Dirty power cord.
2. Cord locked in cord grip.
3. Cord jammed.
1. Clean the power cord.
2. Remove cord from grip.
3. Pull out cord and rewind.
Cleaner leaves marks
on carpet.
1. Wrong vacuuming pattern. 1. See “VACUUMING TIPS," (page 7).
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