Panasonic PV-M2037 - Manual (Page 32)

Warranty
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America,
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
AVE. 65 de Infanteria, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
PANASONIC Video Products
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the Warrantor”) will
repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico, in the event of a defect in
materials or workmanship as follows (all time periods commence from the date of the original purchase):
PRODUCT PARTS
CAMCORDER ONE (I) YEAR, EXCEPT CCD IMAGE SENSOR NINETY (90) DAYS
CCD IMAGE SENSOR - SIX (6) MONTHS NINETY (90) DAYS
VCR ONE(l) YEAR NINETY (90) DAYS
A/V MIXER ONE(l) YEAR NINETY (90) DAYS
MONITOR-VCR ONE (1) YEAR, EXCEPT CRT NINETY (90) DAYS
CRT - TWO (2) YEARS CRT LABOR ONE (1) YEAR
SECOND YEAR CUSTOMER
PAYS ALL LABOR CHARGES
Monitor-VCR In-home or carry-in Service: 19” (diagonal) CRT / LCD and Larger
Monitor-VCR Carry-in Service: 18” (diagonal) CRT / LCD and smaller
Batteries (if included) - New rechargeable batteries in exchange for defective rechargeable batteries for ten (10) days from the date of
original purchase. Non-rechargeable batteries are not warranted.
Tape (if includes) - New video cassette tape in exchange for a defective video cassette tape for five (5) days from the date of the original purchase.
In-home, carry-in or mail-in service, as applicable, in the USA can be obtained during the warranty period by contacting a Panasonic
Services Company (PASC) Factory Servicenter listed in the Service Directory. Or call 1-800-545-2672, toll free, to locate an authorized
PASC Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales
Company telephone number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the original purchase is requires
before warranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship which occur during normal use and does not cover normal
maintenance, including, but not limited to, video and audio head cleaning. The warranty does not cover damage which occurs in shipment,
or failures which are caused products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect,
mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup,
maladjustment of consumer controls, improper operation, power line surge, lightning damage, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or serviced by anyone other than a PASC Factory Servicenter or an authorized
PASC Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT
LIMITATION, DAMAGE TO TAPES) RESULTING FROM THE USE OF THIS PRODUCTS. OR ARISING OUT OF ANY BREACH
OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied
warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not
handled to your satisfaction, then write to the Customer Satisfaction Center at the Panasonic Consumer Electronics Company address above.
SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS DETERMINED BY
THE WARRANTOR. IN ITS SOLE DISCRETION, ARE NOT COVERED. COSTS OF SUCH SERVICE CALLS ARE THE
RESPONSIBILITY OF THE PURCHASER.
warvid 8/20/96
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic way Secaucus,
New Jersey 07094
Printed in U.S.A.
VQTS3301 (A)
Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc. (“PSC”)
Ave. 65 de Infantería. Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
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